As lead Billing Manager, Ms. Castro is responsible for the overall Commercial Fee-for-Service revenue. Ana oversees the review and processing for all monthly Commercial claims, payer payment reconciliations, and works on finding resolutions for claim denials across all practices.
Prior to joining JustWell Health, Ana worked at New York Urology Specialists for seven years as Practice Administrator and Out-of-Network Billing Specialist. During her tenure at NYUS, she helped restructure the overall performance of the practice through the implementation of policies to improve patient care, quality of services, and streamline commercial revenue cycle. She successfully spearheaded the appeals process for surgical claim denials against self-funded and fully funded plans regulated by the New York Department of Finance and the Department of Labor. Her comprehensive knowledge and 15 year overall experience in both in-network and out-network claims, has helped fortify the growth of JustWell Health as we continue to expand our billing and coding services across the industry.
